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Data Protection in Ghana 🇬🇭

How EventsSphere complies with Ghana's Data Protection Act 2012 and international standards

Ghana Data Protection Commission Compliant

🇬🇭 Ghana Data Protection Act 2012 - Key Points

How Ghana's data protection law applies to EventsSphere users

Individual Rights
Access, correct, and delete personal data
Data Security
Appropriate technical safeguards
Lawful Processing
Clear legal basis for data use
Cross-Border Transfers
Adequate protection required

1. Legal Framework

🇬🇭 Applicable Laws

  • Data Protection Act, 2012 (Act 843) - Primary data protection law
  • Electronic Communications Act, 2008 (Act 775) - Telecommunications and SMS
  • Cybersecurity Act, 2020 (Act 1038) - Digital security requirements
  • Companies Act, 2019 (Act 992) - Business registration and compliance

Silentech is registered in Ghana and complies with all applicable Ghanaian laws. EventsSphere also meets international standards including GDPR for our global users.

2. Data Controller

EventsSphere Data Controller

Company: Silentech

Business Registration: Ghana Companies House

Location: Tamale, Northern Region, Ghana

Sector: Information Technology Services

Data Protection Officer: privacy@eventsshere.com

Legal Contact: legal@eventsshere.com

Phone: +233 123 456 789

Response Time: 30 days maximum

3. Personal Data We Process

🇬🇭 Ghana Phone Numbers

  • Purpose: SMS authentication and ticket validation
  • Legal Basis: Contract performance (Ghana Data Protection Act)
  • Storage: Encrypted in Ghana-compliant data centers
  • Retention: Duration of service use + 7 years (tax records)

Contact Information

  • Data: Email addresses, names, organization details
  • Purpose: Account management and communication
  • Legal Basis: Legitimate business interest
  • Sharing: Not shared with third parties without consent

Event & Ticket Data

  • Data: Event details, ticket information, scanning records
  • Purpose: Service provision and analytics
  • Legal Basis: Contract performance
  • Anonymization: Analytics data is anonymized

4. Your Rights Under Ghana Law

Primary Rights

Right to Access
Request copies of your personal data
Right to Correction
Correct inaccurate or incomplete data
Right to Object
Object to processing for marketing

How to Exercise Rights

Contact Methods:

  • • Email: privacy@eventsshere.com
  • • Phone: +233 123 456 789
  • • Post: Silentech, Tamale, Ghana
  • • Response: Within 30 days

Free of Charge: Exercising your rights is free under Ghana law, unless requests are excessive or repetitive.

5. Data Security Measures

Under Ghana's Data Protection Act, we implement appropriate technical and organizational measures:

Encryption

AES-256 for data at rest, TLS 1.3 in transit

Access Control

Role-based access, MFA, audit logging

Monitoring

24/7 security monitoring and incident response

6. International Data Transfers

Ghana Law Requirement

Personal data may only be transferred outside Ghana if the destination provides adequate protection.

Our Approach:

  • Primary data storage in Ghana-compliant facilities
  • International transfers only to countries with adequate protection
  • Standard contractual clauses for service providers
  • Your explicit consent for any data exports when required

7. Complaints & Enforcement

🇬🇭 Ghana Data Protection Commission

If you're not satisfied with our response to your data protection concerns, you can complain to:

  • Website: dataprotection.gov.gh
  • Email: info@dataprotection.gov.gh
  • Location: Accra, Ghana

Direct Contact with Us

We prefer to resolve issues directly. Contact our Data Protection Officer:

  • Email: privacy@eventsshere.com
  • Phone: +233 123 456 789
  • Response: Within 30 days

8. Data Protection Officer

EventsSphere Data Protection Officer

Responsible for data protection compliance in Ghana

Primary Contact: privacy@eventsshere.com

Emergency: +233 123 456 789

Office Hours: Monday-Friday, 8 AM - 6 PM GMT

Postal Address: Silentech, Tamale, Ghana

Response Time: 5 business days (urgent), 30 days (standard)

Languages: English, Dagbani

Related Legal Information

This page provides Ghana-specific data protection information. For general privacy practices, see our Privacy Policy.

Built with ❤️ by Silentech • Tamale, Ghana

Compliant with Ghana Data Protection Act 2012 • GDPR Ready